At Vachette we spend many hours each month auditing pathology billing. It never ceases to amaze me the number of mistakes we find. We are lucky to work with smart, heads-up business people across the nation and yet even these leaders sometimes get bogged down in the minutiae of the billing world.
I am often asked: “How do I make sure I am doing billing correctly? Can I trust my biller to handle this?” The answer is two-fold. First - Watch over the details. It is imperative that you pay attention to the little things that affect your revenue stream. Daily interfaces, and weekly edit files need to be reviewed and audited. These details will always need attention.
Second - Can you trust your biller? The answer is sometimes. Yes, there are some great competent billers in this market but the truth is even the best biller can fail if they lose sight of the details. We see it all the time, double billing, missing CPT codes, missing volumes and wrong POS codes. Even the best biller needs someone to look over their shoulder and pay attention to the details.
Vachette Pathology is a small business just like your practice or lab. Every year, as the owner, I look at what we do and audit the details of my own business to make sure I am not failing at my task. I advise you to do the same.
- Mick
- Mick
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